Claude · Agents

AI agents that actually do the work.

Purpose-built agents on Claude, GPT, or open-source, with tool-use, retrieval, and memory wired into HubSpot, your data warehouse, and the rest of your stack.

  • Claude · GPT · open-source
  • Production-grade, not demo
  • Human-in-the-loop where it matters
Production
Not just demos
Tool-using
Real actions, not chat
Evaluated
Golden sets & regressions
Governed
Guardrails & audit trail

The problem

Everyone builds AI demos. Almost nobody ships agents that hold up.

  • Chat isn't a workflow

    A chatbot answers questions. A real agent takes multi-step actions across your systems, and most projects never get there.

  • No grounding

    The model hallucinates your product, your policies, and your data because nothing retrieved is trusted.

  • Fragile tool use

    Naive function-calling breaks the moment a real user does something unexpected.

  • No evaluation

    You have no idea whether the agent is getting better or worse, because nothing's tested.

The solution

Agents engineered like software.

  • Model-agnostic architecture

    Claude, GPT, or open-source, chosen per use case, swappable when the market shifts.

  • Grounded retrieval

    RAG on your own data, with citations, freshness rules, and hybrid retrieval.

  • Reliable tool use

    Typed schemas, retries, and fallbacks. Agents that fail gracefully instead of hallucinating actions.

  • Continuous evaluation

    Golden test sets, regression tracking, and human review of edge cases before every release.

What's included

What a real agent looks like.

  • PILLAR 01

    Architecture & model choice

    The right model per task.

    • Claude, GPT, Gemini, or open-source
    • Cost, latency, and quality trade-off analysis
    • Multi-model routing where it helps
    • Swappable model layer
  • PILLAR 02

    Tool use & integrations

    Actions, not just answers.

    • Typed function-calling with retries
    • HubSpot, Slack, Gmail, Stripe, custom APIs
    • Async and long-running workflows
    • Human approval gates
  • PILLAR 03

    Retrieval & memory

    Grounded in your world.

    • Vector + keyword hybrid retrieval
    • Freshness and permission-aware search
    • Per-user memory with expiry
    • Citations in every response
  • PILLAR 04

    Guardrails & evaluation

    Shippable to real users.

    • Prompt-injection defense
    • Policy filters and PII handling
    • Golden test sets and CI evals
    • Human review of red-flag cases

Process

Five stages. Ship, then iterate.

  1. 01

    Scope

    Nail the job-to-be-done, the user, and the success metric before touching a model.

  2. 02

    Prototype

    Fast build in days to prove the loop works end-to-end.

  3. 03

    Harden

    Tool schemas, retries, guardrails, and evaluation harness added.

  4. 04

    Roll out

    Staged rollout to real users with monitoring and human review.

  5. 05

    Compound

    Weekly eval reviews, prompt iteration, and quarterly re-architecture.

READY WHEN YOU ARE

Ship an agent that earns its keep.

Tell us the workflow you'd hand to an agent. We'll come back with an architecture and quote within one business day.

Ask the team

Tell us what you are working on. Someone from the team replies by email.